PERAN PEMIMPIN DALAM MENINGKATKAN KINERJA PEGAWAI PADA DINAS PEMADAM KEBAKARAN DAN PENYELAMATAN KOTA PADANGSIDIMPUAN

Abstract

A leader must truly possess the qualities to be able to lead his subordinates well so that productivity and organizational goals can be achieved effectively and efficiently. The Head of the Padangsidimpuan City Fire and Rescue Department has the functional authority to supervise employees under his leadership. The role of the Fire Chief in improving employee performance at the Fire Department is highly expected so that employees are directed and professional, making it easier to achieve a goal that is to be achieved together. The lack of initiative in carrying out their duties and functions and the lack of employee discipline are still evident in this agency, where there are still employees who are not on time to come to the office, employees tend to neglect work when the Fire Chief is not there. In this case, as the Fire Chief, he must be able to encourage employee performance by providing encouragement, directing, and motivating employees to work together in realizing the vision, mission, and values ​​of the Fire Department organization. This study aims to determine the role of the Head of the Padangsidimpuan City Fire Department in improving employee performance both in decision making and in utilizing information sources. This study uses a qualitative approach using informants as research subjects. The results of the study show that 1) The role of the Head of Padangsidimpuan Fire Department in improving employee performance at the Padangsidimpuan Fire Department office always carries out his role as an interpersonal role, decision making and informational role in improving employee performance at the Padangsidimpuan Fire Department office; 2) factors that support the implementation of improving employee performance at the Padangsidimpuan Fire Department are honesty, integrity, objectivity (impartiality), independence, capability and willingness to be invited to progress.